FAQ

Are refunds available after I begin the program?

The programs have been established to ensure change, but cancellation is possible.

I’m committed to ensuring everyone who decides to invest in Medical Hypnoanalysis gets the support they need and achieves their goals. When you complete the recommended sessions in your program, you will give yourself the best chance of being free from problems for the rest of your life.

If at any time you feel the program isn’t right for you, there is no contract between us and you do not have to pay the balance, and you can be refunded for services not used.

I will, however, always encourage you to stay committed to yourself to achieve the life you desire.

The refund calculation will be done on the full price of sessions, the savings shown above will not be included when refunding.

Research demonstrates that by booking and paying for something we are making a strong commitment towards change. This becomes therapeutic when we hold the intention for ourselves and confirm that we are worth investing in.

Cancellation policy

Please note, individual sessions require two days (48 hours) notice to cancel or change.

If less than 48 hours notice 50% of session cost will be charged. If the session is cancelled on the day no refund will be given.

Clients can change their time or day for appointment within 48 hours, if available.

Sessions must be paid in alignment with the planned payment schedule or appointments maybe cancelled and offered to other clients.

Please ask if you are experiencing any challenges, regarding time or money. Wherever possible I will aim to assist you and work out a fair solution.

Is financial support available?

Yes, some health funds will provide rebates for hypnotherapy sessions. Check with your health fund to be sure, and to find out if any restrictions apply.

If you are currently part of a criminal or worker’s compensation claim, you may also be eligible for government assistance. Please ask me for guidance, when we speak.

Private Health Funds: Which Funds Cover Counselling?

Bupa  – Rebates are available for members on the appropriate level of extras cover for ‘counselling services’. Members will be required to submit their claim by mail or at a Bupa Retail Store or online via MyBupa.

Police Health Fund may provide a rebate for Counselling Services for members with extras cover.  An annual limit of $400 per person and $800 per policy.

Medibank Private will provide rebates for members eligible for ‘counselling services’ on their policy. Please check with your provider.

Other funds may be eligible for ‘counselling services’ or ‘hypnotherapy services’.  Please check directly with your health fund.  Strategies 4 Life will provide a receipt to claim any rebate when required.

For any other rebate matters please feel welcome to discuss this with Karen directly.